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Insurance & Transit Loss FAQ

What's my exposure if a forklift accident damages goods while they're being loaded at my own premises?

Short answer: This depends on whose forklift and personnel are involved and what your specific agreement or insurance covers — if the buyer's own equipment and staff cause damage during loading, they typically bear responsibility, but if you're using your own equipment or staff to assist loading, your own liability and equipment insurance becomes relevant, so clarifying who's operating equipment during loading matters for understanding where risk actually sits.

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Why the operator and equipment ownership matters

Responsibility for an accident during loading generally follows who’s actually operating the equipment and whose personnel are directly involved — a buyer’s own driver and forklift causing damage is generally their responsibility, while your own equipment or staff assisting introduces your own liability exposure into the situation.

What to clarify before loading begins

Understanding whether the buyer’s crew will handle loading entirely, or whether you or your staff will be involved with your own equipment, clarifies where responsibility sits before any accident occurs — this is worth confirming as part of arranging the pickup, not something to sort out only after a problem happens.

Why your own insurance still matters regardless

Even in a straightforward scenario where the buyer’s equipment causes an accident, having your own relevant liability and property insurance provides a backstop and protects you from any dispute about whose responsibility a specific incident actually falls under.

How ScrapTrade Makes This Easier

Confirming loading responsibility and equipment operator details with a ScrapTrade buyer before pickup day removes ambiguity about who’s handling equipment during the loading process.

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